Volunteer Forgot to Check Out? Review the Hours
See whether the Proximatic report shows a checkout or uses the scheduled end time. Check the shift with the volunteer before sharing hours that may need a closer look.
A forgotten checkout shouldn't leave you guessing at a volunteer's hours. Find out when they finished, then deal with the record that actually needs attention.
For Track It Forward, the official kiosk guide says an administrator can update a missed checkout. Ask the volunteer or lead for the departure time first. A 9–11 shift and a person who left at 10:30 describe different amounts of work.
At a Proximatic event, find the volunteer on the roster to check them in or out, or use QR attendance. If someone checks in but never checks out, Proximatic closes their hours at the scheduled shift or event end.
The report separates recorded checkout hours from scheduled-end fallback hours. You can identify the records that need a question instead of treating every end time as a departure someone observed. If the welcome volunteer's record ended at 11 by fallback, you know why it says 11 before asking about that 10:30 departure.
The report also shows the job and scheduled hours. You can follow up about the right shift and see which end time needs confirming before you share the report.
Create your event and track volunteer hours.
Related: volunteer check-in and checkout, choosing attendance and hours software, volunteer check-in and hours.