Privacy Policy

Last updated: January 17, 2026

The Proximatic Commitment

Privacy isn't just a legal requirement for us; it's a core design principle. Proximatic was built to facilitate community trust. We do not sell, rent, or trade your personal information or volunteer databases to third parties. Your community data belongs to you.

1. Information We Collect

Account Data

Names, email addresses, and phone numbers provided during registration for authentication and communication.

Volunteer Lists

Data imported by community organizers, including names and availability. This data is strictly accessible only to that organization.

2. Spatial Privacy & Location Tracking

Proximatic uses GPS technology to power our "Geofenced Privacy" and check-in features.

  • Event-Only Tracking: We only process location data for volunteers when they are actively participating in a scheduled event.
  • The Geofence: Location data is used to verify arrival at a specific sector. Once a volunteer leaves the geofence or the event ends, tracking ceases.
  • Sensitive Data Visibility: Precise location data of other volunteers and sensitive event logs are only visible to users who are physically present within the event's geofence.

3. How We Use Your Data

We use your information to:

  • Provide and maintain the Proximatic coordination services.
  • Facilitate "Community Broadcasts" (Email, Push, SMS).
  • Verify event attendance via Geofencing.
  • Notify you of schedule changes or critical team updates.
  • Anonymize and aggregate usage data to improve our "Fairness Engine" algorithms.

4. Data Retention

Event Photos: Photos uploaded to the "Pulse" or Gathering Feed are hosted for 30 days post-event unless a Permanent Archive pack is purchased.

Account Data: We retain account information as long as the account is active. You may request deletion of your account and associated volunteer data at any time by contacting support@proximatic.com.

5. Third-Party Services

We use trusted third-party sub-processors to power specific features:

  • Resend: For transactional and broadcast emails.
  • Twilio: For SMS alerts and phone verification.
  • Firebase/Google: For push notifications and hosting infrastructure.

These partners are contractually prohibited from using your data for any purpose other than providing services to Proximatic.