How to Train Volunteers to Cover Different Jobs

If only one volunteer knows how to open the site, every absence starts with the same emergency call. Put learning time on the event schedule while that person is available to teach.

In Proximatic, schedule the person who knows how to open the venue and the person learning with them for the same opening shift. Include time to find supplies, prepare the space and get the first crew started. Check their other jobs on the roster so the experienced person won't have to leave to do setup halfway through.

Let the learner do the opening with the experienced volunteer there to help. They're practicing the whole job, rather than watching the familiar person complete it again. On the next date, schedule another supported opening if they need it; when you're ready to approve them for the role, add them to the eligible team.

Proximatic uses the team you've approved when scheduling people and finding cover. Next time the usual opener can't come, Find cover can check whether the newly trained person is free for the opening shift and doesn't have another assignment.

You have another person who can open the venue. A planned shift to learn the job has given you an alternative to the same emergency call next time.

Plan your training and opening shifts.