What to Do When Volunteer Hours Don't Look Right

When a volunteer's hours look wrong, start with the job they worked and the times recorded for it. A total by itself can hide a second shift, a late arrival or an end time supplied by the schedule.

Open the person's shifts in Proximatic to check when they arrived and left. The event report adds their recorded hours together, so you can see which jobs are included in the total.

For example, Alex worked packing from 9–11 and cleanup from 11–noon. Looking only at the packing assignment shows two hours. Reviewing both attended shifts accounts for the third hour without asking Alex to submit the work again or adding it twice.

Departure records need the same attention. Proximatic's report separates recorded checkouts from scheduled-end fallback hours. If a 9–11 shift ended at 11 by fallback, you can see that source before asking the lead whether the person stayed until the end.

You can look into the volunteer's question with their jobs and times in front of you. Using Proximatic for signup and check-in means you can review those details together, without matching a paper sign-in sheet to a separate signup form.

Create your event and review volunteer hours.