Knowledge Base
Common
Questions.
Direct answers for mission-driven leaders. No filler, just the mechanical facts of the platform.
For fundraising events, we charge a single flat fee of $29. This allows you to sell tickets, tables, and accept donations. There are no percentage fees from us (standard Stripe processing fees apply).
No. Unlike other platforms that take 1-5%, Proximatic takes 0%. Your funds should go to your cause, not your software.
Proximatic is built with an "Offline-First" architecture. It caches check-in data locally on the device and syncs automatically the moment a connection is restored.
Yes. Proximatic is the pipe, not the bucket. We facilitate the transaction via Stripe Connect, but the money flows directly to your bank. We never hold your funds.
The interface uses high-contrast design with large, unmistakable buttons. Tap-to-Verify gestures ensure that volunteers of all ages can use it without a manual.
If you aren't collecting money, Proximatic is free. You can use our geofencing, volunteer database, and scheduling tools at no cost.
Only you. We don't sell volunteer data, and we don't spam your lists. You own your relationships.