How to Handle a Volunteer Shift Swap
Agree on each person's new job and hours, then update both assignments in Proximatic. Volunteers and their team leaders can see who's coming after the swap.
Alex wants Casey's noon packing shift. Casey is happy to take Alex's morning welcome shift. That's a promising swap, but both leads need the finished arrangement before either volunteer turns up at a different job.
For a volunteer changing a registration in POINT, its official instructions describe canceling the current registration and signing up for the new one. If you're organizing an exchange between two people, settle both sides together: Casey can cover the welcome hours and knows the desk; Alex can stay for the packing shift.
In Proximatic, both volunteers' shifts are on the same event roster. Check the jobs and hours together, then change the assignments after Alex and Casey agree. You can see that welcome still has Casey and packing still has Alex, rather than treating the first cancellation as an unexplained vacancy.
Tell each lead who's coming and send both volunteers their new job and hours. The swap has now given Alex a workable shift while keeping Casey's old work covered.
Create your event and manage shift changes on one roster.
Related: different-duties swap guide, comparing POINT and Proximatic for event staffing, volunteer signup and attendance.