What to Do When a Volunteer Arrives Late for a Shift
Record arrival in Proximatic, then have the lead explain the job and what's changed. The late volunteer can take over, and the person helping temporarily can return to work.
Your welcome desk opened at 9, but the volunteer scheduled to greet guests arrives at 9:30. Another helper has been filling in. Show the arriving volunteer what they need to do so the helper can get back to their own job.
Find the arriving person's name on the Proximatic roster and record check-in at 9:30. Then have the lead explain what visitors are asking, any changes since the briefing and where to find the information they need. Once the volunteer has taken over the desk, the temporary helper can return to their original job.
If the temporary helper came from setup, tell their lead they're returning. Check the roster together so the desk and setup leads both know who's working each job.
After the event, the 9:30 check-in shows the late start when you review that volunteer's hours, without looking for a separate note from the desk.
Create your event and record when volunteers arrive.
Related: how to report a late arrival, choosing coordination software for event crews, volunteer signup and event staffing.