Schedule More Volunteers for the Busy Hours
Add a short shift for the opening rush in Proximatic. People can help for that hour, and you can see who will stay at the desk when the rush is over.
The queue is longest when the doors open. Staffing the welcome desk with the same number of people all morning can leave you short during the rush and crowded behind it afterward.
In Proximatic, keep the regular welcome crew and add a shift for the extra opening work. For example, two people cover the desk from 9–noon, while two more greet arrivals and direct the queue from 9–10. You have four people for the rush, then two to continue the desk.
Volunteers can see both commitments and choose the one that fits their day. Someone free only for the first hour can take a useful place without being asked to stay until noon. You can see if nobody has taken the 9–noon desk shift, even when all the 9–10 helpers have signed up.
The roster shows the two crews together. You can recruit for the missing opening helper or the longer desk shift before the event, instead of relying on whoever happens to be there to absorb the rush.
Create your event and shifts around the hours you need help.