Account help · Notifications
Set up push notifications
Get organizer updates and optional shift reminders. Set up each browser or device where you want to receive them.
Start in your profile
Sign in to Proximatic, then open your profile from the sidebar or mobile Menu. Stay on the Profile tab and find Shift reminders → Push on this device.
Select Enable push. This also turns on your 24-hour shift reminder preference.
Choose Allow when your browser asks for permission. If permission was already granted, you may not see another prompt.
Wait for Proximatic to register this browser to your account. Setup is complete when the profile says This device is registered and offers Disable push.
Registration is available on supported browsers and devices. If push is unavailable, check the device steps below. You can turn off the Push · 24 hours reminder and save your preferences while keeping organizer notifications enabled on this device.
iPhone and iPad
Use iOS or iPadOS 16.4 or later. Notifications require opening Proximatic as a Home Screen web app, not an ordinary Safari tab.
- Open Proximatic in Safari, open the sharing menu, and choose Add to Home Screen.
- Open Proximatic using its new Home Screen icon and sign in there.
- Open your profile and find Push on this device. Select Enable push, allow the permission prompt, and wait for registration to finish.
Apple documents this requirement in its Home Screen web push guide.
Android
- Open Proximatic in a supported, up-to-date browser, such as Chrome, and sign in.
- Open your profile and select Enable push under Push on this device.
- Allow the browser prompt and wait until your profile offers Disable push.
You can use a supported browser directly. Adding Proximatic to your Home Screen is optional on Android.
Desktop
- Open Proximatic in a supported, up-to-date browser and sign in. Installation is not required.
- Open your profile from the desktop sidebar and select Enable push under Push on this device.
- Allow notifications in the browser prompt and wait for device registration to finish.
Your computer’s notification settings must also allow alerts from that browser.
Turn notifications off on this device
In your profile, find Push on this device and select Disable push. Wait for the device-disabled message. This removes this browser’s registration, not your other devices. Your reminder preferences stay the same. To block future requests as well, change the site’s notification permission in your browser settings.
If setup isn’t working
- Push is unavailable
- Check that you are signed in and using a supported browser. On iPhone or iPad, open the Home Screen app. Update your browser and try again. Your profile explains when the browser or device does not support notifications.
- Permission is blocked
- Open your browser’s site permissions for the Proximatic address you are using and allow notifications. Then reopen your Proximatic profile and check Push on this device. A previously blocked prompt may not appear again until you change that permission.
- Permission is allowed, but setup hasn’t finished
- Browser permission and device registration are separate steps. Stay signed in, check your connection, then retry Enable push. If it still fails, contact us with your device, browser, and the error message.
- Notifications are enabled, but no alert appeared
- Check your device’s notification settings and Focus or Do Not Disturb mode. Alerts depend on your organizer sending a message to you; enabling notifications does not send a test alert. While you have Proximatic open, a message may appear as an in-app notice.
Open your profile to set up push
Sign in on the device you want to use, then follow the steps above.