Account help · Notifications
Set up push notifications
Get announcements your organizers send to your organization or event. Set up each browser or device where you want to receive them.
Start with the Alerts bell
Sign in to Proximatic first. The notification control is in the signed-in navigation: at the bottom of the desktop sidebar, or in the mobile header and Menu. Look for the bell labeled Alerts or Off.
Select the bell’s Enable notifications control.
Choose Allow when your browser asks for permission. If permission was already granted, you may not see another prompt.
Wait for Proximatic to register this browser to your account. Setup is complete when the bell offers Disable notifications.
The control appears only on supported browsers and devices. If it is missing, check the device steps below.
iPhone and iPad
Use iOS or iPadOS 16.4 or later. Notifications require opening Proximatic as a Home Screen web app, not an ordinary Safari tab.
- Open Proximatic in Safari, open the sharing menu, and choose Add to Home Screen.
- Open Proximatic using its new Home Screen icon and sign in there.
- Find the Alerts bell in the mobile header or Menu. Select Enable notifications, allow the permission prompt, and wait for registration to finish.
Apple documents this requirement in its Home Screen web push guide.
Android
- Open Proximatic in a supported, up-to-date browser, such as Chrome, and sign in.
- Use the Alerts bell in the mobile header or Menu to select Enable notifications.
- Allow the browser prompt and wait until the bell offers Disable notifications.
You can use a supported browser directly. Adding Proximatic to your Home Screen is optional on Android.
Desktop
- Open Proximatic in a supported, up-to-date browser and sign in. Installation is not required.
- Find the Alerts bell in the desktop sidebar footer and select Enable notifications.
- Allow notifications in the browser prompt and wait for device registration to finish.
Your computer’s notification settings must also allow alerts from that browser.
Turn notifications off on this device
Use the same Alerts bell and select Disable notifications. Wait for the device-disabled message. This removes this browser’s registration, not your other devices. To block future requests as well, change the site’s notification permission in your browser settings.
If setup isn’t working
- The bell is missing
- Check that you are signed in and using a supported browser. On iPhone or iPad, open the Home Screen app. Update your browser and try again; the control stays hidden when the browser or device does not support notifications.
- Permission is blocked
- Open your browser’s site permissions for the Proximatic address you are using and allow notifications. Then reopen Proximatic and check the Alerts bell. A previously blocked prompt may not appear again until you change that permission.
- Permission is allowed, but setup hasn’t finished
- Browser permission and device registration are separate steps. Stay signed in, check your connection, then retry Enable notifications. If it still fails, contact us with your device, browser, and the error message.
- Notifications are enabled, but no alert appeared
- Check your device’s notification settings and Focus or Do Not Disturb mode. Alerts depend on your organizer sending a message to you; enabling notifications does not send a test alert. While you have Proximatic open, a message may appear as an in-app notice.
Open Proximatic and find the bell
Sign in on the device you want to use, then follow the steps above.